DRAG

Privacy Policy

INFORMATION WE MAY REQUEST FROM YOU

When you use our website, we may collect certain personal details from you. You have the option to choose whether or not to provide this information. However, some of our services may not be available if you decide not to provide the requested information.

We ask our customers to share personal details under the following circumstances:

  • When purchasing or booking a product.
  • When submitting inquiries about our services or products.
  • When providing feedback about our website.
  • When requesting a brochure.
  • When registering to receive notification emails about our special products and flight offers.
  • When participating in our online surveys.
  • When applying for a job opportunity.

COMPUTER INFORMATION

During your initial visit to our website, we may collect technical data related to your computer system, including your IP address, web browser software, referring website, operating system, and screen resolution.

This computer information is collected separately from any personal data and is used solely to enhance user experience on our website.

HOW WE USE THIS INFORMATION BOOKING CONFIRMATION

When you make a booking or reservation, we use your information to process and manage your booking. You will receive a confirmation email shortly after completing your booking, and we may contact you to fulfill other aspects of our service.

PRODUCT ENQUIRIES

If you use a product inquiry form on our website, we will use the provided data to offer you an appropriate quotation. You can expect a follow-up email or phone call regarding your product inquiry.

SURVEYS AND FEEDBACK

When you submit feedback on our services, we use this information to improve our offerings. We may contact you by phone or email to discuss your feedback.

If you voluntarily participate in our online surveys, the collected data is used solely for statistical purposes, and your personal data remains anonymous.

SPECIAL OFFERS AND PRODUCT EMAILS

If you register to receive emails about our products and services, you will receive relevant communications regarding travel products and services. Your information for receiving these emails will not be used for any other purpose or shared with third parties. You can unsubscribe at any time using the unsubscribe link in the notification emails.

INFORMATION SECURITY

We assure you that any personal details you share with us are securely stored and used only for the purposes outlined in this policy.

OTHER WEBSITES

Throughout Travel Services Desk, you may find links to related third-party websites for your convenience. Please note that the content on these websites is not under Travel Services Desk’s responsibility and is not covered by our privacy policy.

JOB APPLICATIONS

Personal details provided in response to a job advertisement are used solely for recruitment purposes. We may contact you via email or phone if your qualifications match a job description, and your personal data will not be used for any other purpose.

CAN THIS POLICY BE CHANGED?

Travel Services Desk reserves the right to modify or amend this policy for valid reasons. The policy in effect at the time of your information submission will apply to your booking.

FEEDBACK, SUGGESTIONS, AND COMMENTS

Travel Services Desk welcomes your feedback on our privacy policy or any other aspect of our services. Please email contact@travelservicesdesk.com for further information.