Terms And Conditions

This website is designed to help users gather travel-related information, check the availability of travel services and products, make valid reservations, and carry out legitimate transactions with service providers. It is intended solely for these purposes. By accessing this website or booking through Travel Services Desk or our customer support, you acknowledge and agree to comply with the terms outlined below.

This website is provided on the condition that you accept, without alteration, all terms, conditions, and notices stated here (referred to as the “Terms of Use” or “Agreement”). Please review them carefully. If you proceed to use this website, make bookings, or interact with our support agents, you are deemed to have accepted these terms. If you do not accept them, kindly refrain from using the platform or engaging in any transactions. Travel Services Desk reserves the right to amend these terms at any time, and continued usage implies your acceptance of the most recent version.

USE OF THE WEBSITE

By using this website, you affirm that:

1. You are 18 years or older and mentally competent.
2. You are legally authorized to form binding agreements.
3. You will use this platform in accordance with these Terms of Use.
4. You will only book services for yourself or for others with their full consent and authority.
5. You will inform other individuals, on whose behalf you make bookings, about the applicable terms and conditions.
6. All information you provide is accurate, complete, and current.
7. If you create an account, you will maintain the confidentiality of your credentials and take responsibility for all activities under your account.

Travel Services Desk retains the right to restrict access to any user at any time, without notice, for violating these terms or for any other reason.

PROHIBITED USES

You agree not to:

• Use the site for commercial purposes unrelated to your own travel.
• Make speculative, fake, or fraudulent bookings.
• Use automated tools (like bots, scrapers) to extract site content without written consent.
• Circumvent any access restrictions or protective systems in place.
• Cause undue strain on the website infrastructure.
• Link to any internal pages without explicit written permission.
• Copy, mirror, or embed the site or its content into another site without permission.

All data, including pricing and availability of services, is proprietary. Except for your personal itinerary, you may not reproduce, sell, or manipulate any information, products, or services accessed through this website.

If suspicious or fraudulent activity is detected in your account, Travel Services Desk reserves the right to cancel your bookings, suspend or close your account, and take necessary legal actions. To contest such decisions, please contact our customer support.

TERMS FOR ONLINE PAYMENTS

These conditions govern online transactions made through the Travel Services Desk platform using our integrated payment gateway services.

1. By initiating payment, the user confirms acceptance of these terms.
2. Transactions are governed by Indian law and applicable regulations. Any legal disclosures required will be complied with, including sharing data with enforcement agencies if necessary.
3. If any term is unenforceable, it will be replaced with one that closely aligns with its original intent, and the rest of the agreement remains valid.
4. These terms represent the complete agreement between you and Travel Services Desk.
5. Transaction records maintained by Travel Services Desk or its payment partners will be considered final and binding.
6. In the case of chargebacks, the user must contact Travel Services Desk directly for resolution and refunds, not the payment processor.
7. “Chargeback” includes any reversal of a settled payment due to disputes or errors, including associated penalties.
8. For duplicate or fraudulent transactions, users should report to Travel Services Desk for resolution under our standard policy.
9. In case of website or server errors during payment, users should verify their bank account status before retrying transactions and contact support as needed.
10. Payments for airline bookings and service charges may be processed separately via designated gateways. Travel Services Desk and its payment providers are not responsible for any issues resulting from misuse or technical errors.

LIMITATION OF LIABILITY

1. Travel Services Desk offers these services for convenience and bears no responsibility for consequences arising from user actions or misuse of the platform.
2. We are not liable for inaccuracies, delays, data errors, or any resulting damages.
3. We are not responsible for technical disruptions or unauthorized access resulting in losses.
4. Users shall indemnify Travel Services Desk and its partners against any legal claims or damages arising from their actions.
5. Travel Services Desk is not liable for losses due to circumstances beyond its control.

MISCELLANEOUS CONDITIONS

1. No waiver of rights by Travel Services Desk shall be considered ongoing or automatic.
2. Users acknowledge the risk of online data breaches and agree that Travel Services Desk and its partners cannot be held liable for data misuse beyond their control.
3. Despite our best efforts, we cannot guarantee absolute security over the internet.
4. Travel Services Desk and associated parties will not be responsible for performance failures, delays, or system breaches.
5. Users must protect their login credentials and are accountable for all activity under their accounts. Travel Services Desk will never ask for your password via unsolicited calls or emails. Always log out after use, especially on shared computers.

PAYMENT DETAILS

1. Users must provide accurate and authorized debit/credit card or bank account details.
2. By initiating an online payment, users confirm they are legally entitled to use the selected payment method and have sufficient funds.

PERSONAL INFORMATION & PRIVACY

1. Personal data may be shared with law enforcement or regulators if required.
2. Any communication via email may be used by Travel Services Desk to contact the user.
3. By using the site, you consent to the collection and use of personal information in line with our Privacy Policy and applicable laws.

PAYMENT GATEWAY DISCLAIMER

The online payment service is provided for user convenience. Travel Services Desk and its payment partners do not guarantee uninterrupted access or flawless operation. By proceeding, you accept that the use of these services is at your own risk.